Personalized Hand-Drawn Patterns
Our unique patterns are custom-designed by our talented painting team.
How It Works:
- Purchase a bag from our store and select the option for custom painting service. Pay the associated fees.
- Contact our customer service team and share the picture or ideas for the pattern you would like to customize.
- Our painter will create a design based on your input and present it for your approval to ensure you are satisfied with the pattern.
- Once you confirm the custom design, the painter will begin to draw the pattern.
- After we initiate the painting, we will send you a video for quality inspection of your bag.
- Once you confirm that everything is correct, we’ll proceed with the custom patterning.
- After the pattern is completed, we will ship the bag directly to your address.
Important information:
- Payment is required before the painting process begins.
- To keep you connected to the process, we’ll send you a video update of the bag’s production every three days, allowing you to experience our painting journey.
- Please note that customized items are not eligible for return or exchange. In the event that your bag is damaged during shipping, we will gladly provide a replacement.
Delivery information:
- We will send you a video within 2 days after payment to check the quality of your bag
- The bag will be forwarded to the painter to draw the pattern on the third day
- The painter will complete the pattern within 7-14 days
- After the pattern is completed, we will ship the bag directly to your address. This takes 7-14 days
- Air logistics is used throughout the process, and the total time takes 20-30 days
Pet
couple
Cartoon character
Why us
There are too many merchants on the market who do not deliver the goods as ordered. We are 100% customer-centric. We maintain quality carefully. We listen carefully to every customer’s opinions.
Policy
Return or exchange the goods without reason within 7 days after receiving the package.
express delivery
7-14 days delivery to your door
Cash on delivery
Contact WhatsApp customer service to confirm the order