1. The Customization Process
- Consultation: Select your favorite Hermes bag on social media and send it to customer service.
- Design Choices: Select the bag model (Birkin, Kelly, or Constance), size,(Hermes artisans or LOONGSAI artisans), leather(Original or other high quality tannery), stitching, hardware, and engraving.
- Approval: Hermes Artisans may review your design to ensure it aligns with brand aesthetics.
- Production: Expect a wait time of 1 – 3 months for craftsmanship.
- Delivery: Inspect the bag upon arrival.
1. Leather Selection: Balancing Aesthetics and Practicality
Hermès is renowned for its exceptional leathers, each with distinct textures, durability, and care requirements. Here’s a guide to choosing the right material for your custom bag:
- Togo: A popular choice for Birkins, this grained calfskin is durable, scratch-resistant, and maintains its structure well. Its soft texture and subtle sheen make it ideal for everyday use.
- Epsom: A lightweight, embossed leather with a refined grain. It’s highly resistant to scratches and water, perfect for structured styles like the Kelly.
- Clemence: Made from mature bullhide, this leather develops a slouchy, relaxed look over time. Avoid moisture, as it can cause watermarks.
- Exotic Skins: Crocodile (Porosus or Niloticus), lizard, and ostrich skins are reserved for high-end customizations. Crocodile.
Pro Tip: Opt for Togo or Epsom leather for business and everyday versatility; reserve exotic skins or polished Box calf (with meticulous care) for gala-worthy elegance.
Customer service Tip: We will ask you what leather you need from the tannery. To simplify things, we’ll ask you directly for “original leather or highly similar leather.”
2. Stitching Color: Enhancing Design Harmony
The stitching color can elevate your bag’s aesthetic. Hermès offers a spectrum of thread shades to complement or contrast with your chosen leather:
- Sellier and Retourne: The Sellier is suitable for formal occasions such as workplaces and banquets, and is usually made of hard leather, such as Epsom. The Retourne is suitable for daily leisure use, usually soft leather, such as Togo, Clemence, Swift.

Left: Retourne / Right:Sellier.
- Seam color:

The thread is the opposite of the leather color.

The thread is the same color as the leather
Pro Tip: The opposite color of thread and leather is more personalized.
3. Engraving and Hardware: The Final Touches
Personalization extends to hardware finishes and engraved stamps:
- Hardware Choices: Gold hardware: 24k gold thick plating process, copper embryo. Silver hardware: palladium thick plating process, copper embryo. A set of hardware contains 1g of gold or palladium.
- Engraving Options: We will follow the Hermes engraving process for you to carve the appropriate icon.
Pro Tip: For exotic leathers, gold hardware amplifies opulence, while palladium pairs well with cooler tones like Bleu Saphir.