I. Leather Quality: Natural and Rare Materials vs. Proliferation of Synthetic Leather
Our Advantages:
- Premium Leather Selection: The leather we use shares the same origin as that of Hermès, sourced from top global suppliers of rare hides such as crocodile skin, ostrich skin, and lizard skin. Only the top 10% of these hides, which are of the highest quality, are selected—available exclusively through custom orders via customer service. Moreover, our founder has handpicked cost-effective yet high-quality leather from multiple top-tier tanneries to craft Hermès bags, making it possible for more people to own a Hermès bag.
- Unique Characteristics of Natural Leather: Natural leather develops a unique patina over time and has a delicate texture, qualities that synthetic leather cannot replicate.
We have selected leather that can replace the original Hermès factory leather, which has been recognized by Hermès craftsmen.
- Competitor Issues:
- Cost-Cutting Measures: Many merchants in the market, in an effort to reduce costs, resort to using synthetic leather or low-quality split leather. While these materials may imitate the appearance to some extent, they are prone to cracking and fading, and lack the depth and natural grain texture of genuine leather.
- False Advertising: Some merchants even engage in deceptive marketing practices by falsely promoting their products as “rare leather,” when in reality, the materials used are far from what is described.
Other merchants sell inferior products that do not conform to Hermès craftsmanship and use synthetic leather.
II. Craftsmanship: Guided by Hermès Artisans vs. Mass-Produced Inferiority
Our Advantages:
- Metal Fittings: Utilizing gold and palladium plating techniques, the thickness of our metal coatings far exceeds industry standards. For our high – end customization services, artisans hand – engrave the hardware, ensuring a perfect union of durability and aesthetics.
- Sewing Details: We continue to employ saddle – stitching techniques, where every stitch embodies the warmth of handcraftsmanship, avoiding the rigidity of machine – made products.
Hand – engraved lettering.
Hand – stitched seams.
- Competitor Issues:
- Mass – Production Reliance: Most competitors rely on assembly – line production, resulting in rough craftsmanship. For example, metal fittings are prone to oxidation, and stitching is often loose.
- Lack of Basic Quality Control: Some merchants even lack basic quality control, leading to problems such as product deformation and adhesive failure shortly after use.
III. Service Experience: Transparent Service vs. Lack of After-sales and Fraud
- Our Commitment:
- Free Authentication Service: Our customer service team has undergone more than three years of training. You can send us pictures, and we can quickly authenticate them.
- 24/7 Consultant Support: From selection to maintenance, we are always available to answer customer questions and build a trusting relationship like friends.
- Worry-free After-sales: We provide maintenance advice and guide customers on how to properly store their bags.
- Industry Chaos:
Some competitors engage in fraudulent practices such as fake shipping and refusing returns or exchanges. They even delay shipping for months under the pretext of “long customization periods.” Moreover, after-sales channels are virtually non-existent, leaving customers with nowhere to complain. This is in stark contrast to our philosophy of “customers are friends.” - We have thoughtfully launched a complaint tutorial for customers —>(How to Avoid Fake Sellers on Facebook, Instagram & TikTok (Real Buyer’s Guide))
IV. Integrity in Business: Genuine Traceability vs. Counterfeiting and False Advertising
Our Guarantees:
- Traceable Products: Each of our products can be traced back to its raw material source and workshop. We reject counterfeits. We disclose the backgrounds of our collaborating craftsmen and regularly showcase the production process to break down industry information barriers.
Competitor Risks:
- Counterfeit and False Advertising: There are numerous counterfeiters in the market who steal images of genuine products or top-tier replicas, using inferior leather and even forging quality inspection certificates. Consumers who are easily lured by low-price promotions are highly likely to suffer financial losses.
